Customer Service / Warranty Policies

FOCUSED ON INNOVATION.
DRIVEN BY TECHNOLOGY & PERFORMANCE.
WE ARE NOWHERE WITHOUT YOU.
Welcome to the BellSports.com Customer Service Center. You can navigate the links below to find information on our current shopping policies including returns/exchanges, warranties, shipping and more. You can also find answers to the most commonly asked questions about shopping on our site. Our goal is to make shopping at BellSports.com easy and convenient.
Customer Service Info
Before contacting our Customer Service Department, please browse the links below to see if we can answer your questions here first. For all other inquiries, our Customer Service Department is available to help you.
For Consumer Ecommerce Order Information and Service please call (800) 216-9446 (USA). Hours of operation Mon- Fri (9am – 6pm EST / 6am – 3pm PST)
For Consumer Product Information and Warranty Service please call (800) 456-2355 (USA). Hours of operation Mon- Fri (9am – 6pm EST / 6am – 3pm PST)
For warranty and service outside of the United States, please use the International Distributor link on this site to select your country and get direct contact information for your local Bell Distributor.
Warranty and Customer Service in North America
When contacting Customer Service, please include the following with your comments:
- Your Name and Mailing Address
- Your Email Address
- Product Model Name
- Product Size (if applicable)
- Product Color
Consumer Ecommerce Order Information & Service
735 Pacesetter Drive
Rantoul, IL. 61866 USA
P: 800-216-9446
consumersupport@bellsports.com
Consumer Product Information and Warranty Service
735 Pacesetter Drive
Rantoul, IL. 61866 USA
P: 800-456-2355
Customer Service for Europe & Asia
For warranty and service outside of the United States, please use the International Distributor link on this site to select your country and get direct contact information for your local Bell Distributor.

