Customer Service / About Bell Sports

FOCUSED ON INNOVATION.
DRIVEN BY TECHNOLOGY & PERFORMANCE.
WE ARE NOWHERE WITHOUT YOU.
Welcome to the BellSports.com Customer Service Center. You can navigate the links below to find information on our current shopping policies including returns/exchanges, warranties, shipping and more. You can also find answers to the most commonly asked questions about shopping on our site. Our goal is to make shopping at BellSports.com easy and convenient.
Customer Service Info
Before contacting our Customer Service Department, please browse the links below to see if we can answer your questions here first. For all other inquiries, our Customer Service Department is available to help you.
For Consumer Ecommerce Order Information and Service please call (800) 216-9446 (USA). Hours of operation Mon- Fri (9am – 6pm EST / 6am – 3pm PST)
For Consumer Product Information and Warranty Service please call (800) 456-2355 (USA). Hours of operation Mon- Fri (9am – 6pm EST / 6am – 3pm PST)
For warranty and service outside of the United States, please use the International Distributor link on this site to select your country and get direct contact information for your local Bell Distributor.
Bell Sports has been the preeminent designer and marketer of branded sports helmets and accessories for more than 50 years. More world champions have worn Bell Helmets than all other helmet brands combined. From Grand Prix racing through the Indy 500 to Olympic cycling, Bell helmets have played a vital role in protecting sportsmen and women for generations.
Bell is committed to supporting the sports we were born from and the organizations that preserve, enhance and elevate these sports. Here is a sampling of the organizations and causes we hold near-and-dear, and encourage our customers to do the same.
The International mountain Bicycling Association’s (IMBA) mission is to create, enhance and preserve great trail experiences for mountain bikers worldwide. Bell has long been a supporter of IMBA’s goal of creating compatible mountain bike opportunities worldwide.
Bell is a member company of Bikes Belong, a coalition of industry and advocates whose mission is to “get more people on bikes more often.”


